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Compliance

Built to run clean. On every call.

Licensed agents have to answer for every call that reaches them. Here is exactly how we handle consent, recording, verification, and your data, so you know what you are working with before you ever get on a call with us.

TCPA

TCPA Compliance

Every campaign is built around the Telephone Consumer Protection Act, not around it.

Express written consent

Every inbound call originates from a prospect who saw a compliant ad and initiated the call themselves. There is no outbound dialing to numbers we do not have consent to contact.

Creative review

Every ad creative is reviewed for required disclosures before it goes live, including sponsor identification and plan-related disclaimers where applicable.

Platform policy alignment

Campaigns are built to Meta's advertising standards for insurance and financial products, reviewed before launch and monitored after.

No purchased lists

We do not call, text, or dial from purchased or scraped contact lists. Every number that rings you belongs to someone who called an ad themselves.

DNC

Do Not Call Procedures

Because prospects call from the ad themselves, DNC exposure works differently than in an outbound dialing model, and we still treat it seriously.

Inbound-only contact

We do not place outbound calls to prospects. The call is always initiated by the person who saw the ad, which is the core of how we keep this model DNC-safe.

Suppression on request

If anyone asks not to be contacted again, that number is suppressed from future ad targeting and any retargeting lists tied to your campaigns.

Agent-side responsibility

Once a call reaches you, standard DNC and TCPA obligations for your own follow-up and callbacks sit with your agency, as they would for any inbound call.

Privacy

Privacy Policy, In Plain Terms

What we collect, why, and what we do not do with it.

What we collect

Ad engagement data (clicks, impressions, cost) and basic call metadata (timestamp, duration, source campaign) needed to bill accurately and report performance to you.

What we do not do

We do not sell, rent, or share prospect data with third parties outside of the ad platform itself and your agency.

Who sees it

Call and campaign data is visible to your agency and to our internal ad operations team for quality control. Nobody else.

Your data, your record

You can request a full export of your campaign and call history at any time.

Information you submit through our contact form (name, email, phone, agency details) is used only to respond to your enquiry and is never sold or shared.

Recording & Retention

Call Recording, Verification & Data Retention

Call recording

Calls from our campaigns may be recorded for quality assurance and billing verification, consistent with applicable state and federal law.

Call verification

Call source, duration, and campaign attribution are logged for every inbound call, so both sides can verify a billed call actually happened and actually came from your campaign.

Data retention

Call metadata and campaign records are retained for the length of our working relationship plus a standard reporting window, then archived or deleted on request.

Complaint handling

Any compliance complaint tied to a campaign is investigated within 48 hours. If a call should not have been billed or should not have happened, we resolve it directly, no back and forth. Read our complaint policy.

Questions

Have a compliance question before you sign?

Ask it before the call, not after. Book 15 minutes and bring every compliance question you have. We would rather you ask now than find out later.